Last updated: 11/27/2020
At Sculpt Noire (“we”, “our”, “us”), your privacy matters. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit or make a purchase from sculptnoire.com (the “Site”) or engage with our services (collectively, the “Services”).
By using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Services.
1. Changes to This Policy
We may update this Privacy Policy to reflect changes to our practices or for legal and operational reasons. The updated version will always be posted here with a revised “Last Updated” date.
2. Information We Collect
a. Information You Provide
When you interact with Sculpt Noire, we may collect:
- Contact details: Name, email, phone number, shipping and billing address.
- Order details: Products ordered, order history, transaction confirmation.
- Account info: Login credentials, preferences.
- Customer support communications: Messages and any attachments you provide.
b. Automatically Collected Data
We collect certain data using cookies, pixels, and tracking tools when you:
- Visit our site
- Browse collections or product pages
- Interact with ads or emails
This includes:
- IP address, device type, browser
- Pages visited and actions taken
- Session time, referring URLs
c. Third-Party Sources
We may receive limited data from third parties like:
- Shopify (ecommerce platform)
- Payment providers (to confirm purchases)
- Marketing & analytics platforms (e.g., Meta, Google)
3. How We Use Your Information
We use your personal information to:
- Process Orders: Fulfill and ship your order, process returns, and provide updates.
- Personalize Your Experience: Recommend products, remember your preferences, and offer tailored styling inspiration.
- Marketing & Advertising: Send you product updates, promotions, or retargeted ads.
- Security & Fraud Prevention: Detect unauthorized use and safeguard your account and purchases.
- Customer Support: Respond to your inquiries and deliver smooth service experiences.
4. Cookies & Tracking
We use cookies and similar technologies to:
- Enhance user experience
- Analyze traffic and performance
- Deliver tailored marketing
You can control cookies in your browser settings, but disabling them may affect your experience.
5. How We Share Your Data
We may share information with:
- Shipping & fulfillment services
- Payment processors (e.g., Stripe, PayPal)
- Marketing & advertising platforms (Meta Ads, Google Ads)
- Analytics providers (e.g., Google Analytics)
- Third-party tools for customer service, data storage, or automation
We do not sell your personal information for monetary gain. However, we may share data for targeted advertising purposes, which may be considered “selling” under some privacy laws.
6. User-Generated Content
Any reviews or photos you post to our site or social platforms may be public. Please avoid sharing sensitive information in such submissions.
7. Third-Party Links
Our website may contain links to third-party sites. Sculpt Noire is not responsible for the privacy or content of those platforms.
8. Children’s Privacy
Sculpt Noire is not intended for children under 16. We do not knowingly collect data from children. If we become aware that personal information from a child has been collected, we will delete it promptly.
9. Security & Retention
We use encryption, secure servers, and other best practices to protect your data. However, no system is 100% secure. We recommend using a strong password and logging out when using public devices.
We retain your information as long as necessary to fulfill orders, meet legal obligations, and improve our services.
10. Your Rights
Depending on your location, you may have the right to:
- Access or correct your personal information
- Request deletion of your data
- Opt out of marketing communications
- Withdraw consent for cookies or data sharing
To make a request, contact us at:
📧 support@sculptnoire.com
11. Contact Us
If you have questions or concerns about this Privacy Policy or how your information is handled, reach out to:
Sculpt Noire
📧 Email: support@sculptnoire.com
🌐 Website: https://sculptnoire.com